Seems like a majority of people I run into on a daily basis just don’t give a shit – about their job, about customer service, about doing the right thing, basic courtesy or pretty much everything. Not everyone but most folks. Just this morning I was treated to several examples of this, two in the same store (Academy on Research Blvd); a situation that would make one believe the give-a-shit button is turned off at the management level as well. If you run a business you depend on customers. If your customers do not feel like they matter why should they shop at your store? Seems pretty basic to me but apparently it’s an advanced concept in today’s world.